Planning is crucial when it comes to moving. Moving companies can provide everything from packing materials to safe driving and unpacking. All your needs can be met when using moving companies, including all the small details.
Moving companies calculate your move cost by the size of your move, the distance from origin to destination and any special requests. Most moving companies offer anything from packing and unpacking, storage and car transport.
An estimate is to furnish you with an approximate cost of your move. North America Transfer will go over packing services, valuation, your move schedule and any special needs you might have. When you have set the day to move notify your sales rep immediately to schedule your desired pick up and delivery dates. The last week of a month and the period from May through September are extremely busy, and advance notice is recommended.
Your remaining balance is due at the time of delivery by cash or Postal Money Order only. The driver will then unload once the payment is received. You will need to check with your sales rep prior to moving day to determine if a credit card payment is accepted and what restrictions apply.
You will be presented by the driver your Bill of Lading. This document authorized the carrier to move your goods. A Household Goods Descriptive Inventory is required to be done by your driver. This includes a brief note of your goods’ condition. You need to sign the inventory. Should you have additional services needed, the Additional Services Preformed Origin/Destination Service and Delivery report will also be completed by the driver and signed by you.
During the unloading process, you need to check off items on your copy of the inventory sheet. Make sure you know where you want your furniture since the movers are only required to place your furniture once. When the movers unpack you they take items out of the boxes and place them on a table of counter. You may request they dispose of the used materials and containers when they are done if a crew unpacks you. Keep in mind, unpacking is not included in your quote, you need to request this from your sales representative.
Accidents and mistakes do happen sometimes there are items that can be lost or damaged. If this happens to you, make sure you unpack completely and make a list of any lost or damaged goods. On the Bill of Lading there usually is a number that you would use when you call the moving companies Customer Service Department. You usually have a couple of months from the delivery date to file a claim. It is suggested though that you file as soon as possible.
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